1. When the earbuds are outside of the Bluetooth transmission range, they will automatically disconnect. If they are returned to the transmission range within 10 minutes, they will automatically reconnect. If more than 10 minutes passes, the earbuds time out and disconnect. 2. You can click to connect the earbuds on the paired device, or manually put the earbuds back in the case and close it for 5 seconds before opening it to initiate connection again.
3. Press and hold the function button for 10 seconds or more to reset to factory settings, then pair the earbuds again.
4. If the above steps do not solve the issue, please download and upgrade to the latest software using the Nothing X App, then try again.