We apologize for the inconvenience. To address this issue, please confirm the following:
There is an action to disconnect the computer audio channel from the network meeting. However, some computers or meeting software may attempt to reconnect, causing the audio to switch back to the network meeting. This behavior is due to compatibility issues with the computer or meeting software.
Solution:
1. Select a non-Bluetooth audio channel in the network meeting app.
2. After ending the phone call, if the earbuds are not playing the network meeting audio from the computer, reselect the Bluetooth device AG audio channel in the network meeting app, or place the earbuds back in the case, close the lid for 5 seconds, and then open the lid to automatically reconnect to Bluetooth.
For further assistance, please refer to the product manual or contact official customer support.
