Why can I not pair my Neckband Pro with the Nothing X app on my iPhone after resetting my earphones to factory settings?

1. Open the Settings app on your phone, go to the Bluetooth interface, check if the earphones are listed under the connected devices. If they are on the connected devices list, click on the i button next to the earphones and select Forget this device.
2. Re-enter the Nothing X app and initiate the pairing process again.