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  • How do I activate the voice assistant on the Buds?
  • How do I trigger touch controls on the Buds?
  • What happens when the Neckband Pro is connected to two mobile devices and I receive incoming calls?
  • Which phone will play back sound when the Buds are connected to two phones?
  • Which phone does the gesture control function operate on when the Buds are connected to two phones?
  • How does the Buds' dual-connectivity feature work?
  • How do I reset the Buds?
  • How do I adjust the volume on the Buds?
  • How do I switch between the noise cancellation modes?
  • How do I operate the control functions on the Buds?
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How do I reset the Buds?

  • March 05, 2024 12:00
  • Updated

Place both earbuds into the charging case and leave the case open. Press and hold the function button on the charging case for 10 seconds. The reset is complete when the red light flashes three times.

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