1. When connected to multiple devices, the earphones will prioritise reconnecting with the last device connected upon powering on again. Please confirm if the last device you used the earphones with is the one you are currently using.
2. If the earphones are powered on by separating the magnetic connection and the last connected device is not found within 1 minute, the earphones will enter a timeout state. In this case, manually reconnect the earphones by magnetically attaching and detaching them for 5 seconds to power them on again.
3. Alternatively, perform a factory reset by simultaneously holding down the Smart Dial and the function button for 5 seconds until the indicator light flashes red for 2 seconds. After that, set up the earphones again.
4. If the problem persists, download and upgrade to the latest software using the Nothing X App.
Note: All device customisations are already integrated into the Settings of Nothing OS version 1.1.4 and higher. Please ensure that the Nothing X app is updated through the Google Play Store.
